CargoM (the Metropolitan Logistics and Transportation Cluster of Montreal) is committed to protecting the confidentiality of the personal information it collects in the course of its activities. This policy describes how we collect, use, retain, and protect your personal information, in accordance with Québec’s Law 25 and applicable Canadian laws, including Canada’s Anti‑Spam Legislation (CASL).
We may collect the following information:
We collect only the information necessary for the purposes described in this policy. We do not use any automated decision‑making process that produces legal or otherwise significant effects.
CargoM uses two external platforms to manage its communications:
HubSpot, used for:
Data may be hosted on servers located in the United States or in other jurisdictions. HubSpot applies robust security measures (encryption, SOC 2 and ISO 27001 certifications).
Mailchimp, used exclusively for:
Data is also hosted in the United States. Mailchimp complies with international security standards (SOC 2, ISO 27001).
CargoM selects these service providers for their reliability, security, and compliance with industry best practices.
Your personal information is used to:
We never use your information for purposes other than those stated without your consent.
Your consent is obtained in a clear, free, and informed manner, notably when:
You may withdraw your consent at any time by using the unsubscribe link included in each communication or by contacting us directly.
We may share your information with:
These third parties are required to protect your information in accordance with Law 25 and their own security standards.
We never sell your personal information.
Your information is retained only for as long as necessary to fulfill the purposes for which it was collected.
Security measures applied include:
During certain events, activities, meetings, or committees organized by CargoM, photographs or video recordings may be taken for purposes of:
These images may be used in our internal or external communications (newsletter, website, social media). These recordings are based solely on our legitimate interest, and your consent is implicit upon participation in CargoM activities.
If you do not wish to appear in these images, you may inform a member of our team on site or contact us.
Some CargoM events or activities may include registration fees. Credit card payments are processed through a secure external payment platform. CargoM does not receive or store any credit card information.
If payment is made by bank transfer or cheque, we may collect the information necessary to process the transaction.
Our website may use cookies to:
The data collected is technical (e.g., browser type, pages viewed) and does not directly identify you. When required, consent is obtained before using non‑essential cookies.
You may manage your cookie preferences through your browser settings.
Some personal information may be processed or hosted outside Québec, notably through HubSpot and Mailchimp. CargoM conducts a Privacy Impact Assessment (PIA) before any transfer of personal information outside Québec.
These service providers are bound by contractual agreements that include personal information protection clauses.
These jurisdictions may be subject to different data access laws. CargoM contractually requires its service providers to apply security and confidentiality measures that comply with Law 25.
You have the right to:
To exercise your rights: ymurray@cargo-montreal.ca
In accordance with Law 25, CargoM has appointed a person responsible for the protection of personal information.
Anyone may file a complaint regarding the protection of their personal information by contacting the person responsible. If the response is unsatisfactory, a complaint may be submitted to the Commission d’accès à l’information du Québec.
Name: Yves Murray
Email: ymurray@cargo-montreal.ca
Address: 2100 Pierre‑Dupuy Avenue, Wing 2, Suite 2100, Montréal (Québec) H3C 3R5
This policy may be updated to reflect legislative changes or internal practices.
The most recent version will always be available on our website.
Last updated: April 9, 2026